Privacy Policy

Information We Collect​

We may collect the following categories of information:

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Personal Information

• Name

• Email address

• Phone number

• Business name (if applicable)

• Pickup and delivery address

 

Technical Data

• IP address

• Browser type

• Device information

• Website usage data

 

Service Data

• Laundry service orders

• Pickup and delivery scheduling

• Communication with our team

 

How We Use Your Information​

Your information is used to:

• Provide and manage our laundry services

• Schedule pickups and deliveries

• Communicate with you about your orders

• Improve our services and website

• Comply with legal obligations

 

Legal Basis for Processing​

In accordance with the General Data Protection Regulation, we process personal data based on:

• Contractual necessity

• Legitimate business interests

• Legal compliance

• User consent (when required)

 

Data Sharing

We never sell personal data.

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Information may be shared with trusted partners such as:

• Delivery partners

• Payment processors

• IT and hosting providers

• Legal authorities when required by law

 

Data Retention

Personal data is stored only as long as necessary to provide services and meet legal obligations.

 

Cookies

Our website may use cookies to:

• Improve user experience

• Analyze traffic

• Remember preferences

You can disable cookies in your browser settings.

 

Your Rights​

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Request data portability

To exercise your rights, contact us below.

 

Security

We implement technical and organizational measures to protect personal data from unauthorized access or misuse.

 

Updates

This Privacy Policy may be updated from time to time.